Shipping Policy


Shipping Policy

Deliveries within Israel

  • All orders are shipped to the customer's door via reliable shipping companies.

  • The estimated delivery time is up to 7 business days from the time the shipment leaves.

  • Remote communities, kibbutzim, or areas with limited access may experience an additional delay of one to two days.

  • After sending your order, you will be sent an email with a tracking number , which you can use to track the shipping status in real time.

💛 Deliveries throughout the country are provided at no additional cost .

🌍 International deliveries

  • We ship jewelry all over the world ✈️

  • Estimated arrival time is up to 21 business days , depending on destination, distance, and local customs process.

  • In some cases, delays may occur due to customs processing or international logistics factors.

  • You will receive an international tracking number once the shipment has been shipped.

  • Free international shipping is available on purchases over $150 .

  • For purchases below this amount, there is a flat shipping cost of $30 .

📦 Warranty and returns

  • The shipping warranty is valid until the moment of delivery to the customer, as shown in the shipping company's tracking system.

  • In the event that customers did not collect the package on time and it was returned to the sender, an additional fee will be required for resending.

  • We are not responsible for delays resulting from customs, external shipping factors, or incorrect address details provided by customers.

💬 Customer Service

We will be happy to help with any questions regarding deliveries, tracking or ordering.

You can contact us via the Contact Us page on the website or via customer service email .

Shipping Policy

Shipping Within Israel

  • All orders are shipped directly to the customer's door via reliable local courier services.

  • Estimated delivery time: up to 7 business days from the date of dispatch.

  • Deliveries to remote areas, kibbutzim, or regions with limited access may take an additional 1-2 business days.

  • Once the order has been shipped, customers will receive an email with a tracking number to monitor the delivery status in real time.

💛 Shipping across Israel is free of charge.

🌍 International Shipping

  • We ship our jewelry worldwide ✈️

  • Estimated delivery time: up to 21 business days , depending on destination, distance, and local customs processing.

  • In some cases, delays may occur due to customs procedures or international logistics.

  • Customers will receive an international tracking number once the order has been dispatched.

  • Free international shipping is available for purchases over $150 .

  • For orders below this amount, a flat shipping rate of $30 will apply.

📦 Responsibility and Returned Shipments

  • Shipping responsibility is valid until the moment the package is marked as "delivered," as indicated by the courier's tracking system.

  • If customers fail to collect their package on time and it is returned to the sender, an additional payment will be required for reshipping.

  • We are not responsible for delays caused by customs, external delivery companies, or incorrect shipping details provided by the customers.

💬 Customer Support

We are always happy to assist with any questions regarding orders, tracking, or deliveries.
You can contact us through the Contact page on our website or by email .